1. Purpose and scope
Any order placed on this site implies unreserved acceptance of these terms. They apply to sales made to consumers, with delivery in mainland France. Delivery to other European Union countries is planned: these terms will be updated at that time.
2. Products
The products offered are seeds from personal selections or competition-proven varieties. Photographs and descriptions are illustrative and are not contractual as to the exact appearance of the plants or fruit obtained.
Lines in the “Elite Line” and “Champion genetics” ranges are produced in very small quantities: each batch comes from a single fruit. Their availability is limited and updated in real time: an order cannot be placed beyond the stock displayed.
3. Prices
Prices are shown in euros. The applicable VAT regime is as follows:
- VAT not applicable (article 293 B of the French General Tax Code): the prices shown are final, with no VAT added.
4. Ordering
The order is confirmed once the basket is validated and these terms accepted. A summary email is sent to the buyer. The publisher reserves the right to cancel any order showing an obvious anomaly or in the event of a stock shortage.
5. Payment
Payment is made online at the time of ordering, through a secure payment provider. No banking data is stored by the publisher.
- Accepted payment method: bank card.
- Payment processed by Stripe, within the secure Snipcart checkout.
6. Delivery
Delivery terms, times and costs are detailed on the “Shipping & returns” page, which forms an integral part of these terms.
7. Right of withdrawal
In accordance with the French Consumer Code (articles L221-18 et seq.), the buyer has fourteen (14) days from receipt of the order to exercise the right of withdrawal, without needing to give a reason.
Seeds must be returned in their original packaging, unopened and undamaged. Return costs are borne by the buyer, except in the event of our error. Refunds are issued within fourteen (14) days of receiving the return.
To withdraw, the buyer sends us an unambiguous statement by email to nicolas.akatsuka@hotmail.fr, for example using the model below (its use is not mandatory).
- Model withdrawal form: “To GigaGenetics Akatsuka, nicolas.akatsuka@hotmail.fr. I hereby give notice that I withdraw from my contract for the sale of the following goods: [product], ordered on [date] / received on [date], order number [SNIP-…]. Name: […]. Address: […]. Date: […]. Signature (if sent on paper).”
8. Legal guarantees
The buyer benefits from the legal guarantee of conformity and the guarantee against hidden defects, under the conditions provided by law. Any claim may be sent to nicolas.akatsuka@hotmail.fr or by phone on +33 6 38 58 56 56.
9. Germination, replacement and growing results
Seeds are selected, checked and stored in optimal conditions before dispatch. However, germination and growth depend closely on the growing conditions applied by the buyer: temperature, substrate, watering, light and care.
Consequently, no guarantee is given as to final fruit size or any competition performance. The records mentioned on the site illustrate the potential of the lines, not a guaranteed outcome.
If a seed fails to germinate, we replace it free of charge, shipping included, under the following conditions:
- The seed was sown during the first growing season following the purchase, and no later than 30 June.
- The request reaches us within 15 days of sowing, at nicolas.akatsuka@hotmail.fr.
- It includes one or two photos of the sowing and a short description of the method used (temperature, medium, watering).
- Replacement is limited to one seed per packet purchased.
- Replacement is made in seeds: no cash refund is issued on this basis.
- For the rarest lines, sold seed by seed, each request is handled case by case: Nicolas contacts you so you can work out together what happened before any replacement.
- This commercial guarantee is in addition to the legal guarantees and does not replace them.
10. Claims and mediation
In the event of a dispute, the buyer should first contact customer service by email. Failing an amicable agreement, they may refer the matter free of charge to the consumer mediator named below (articles L611-1 et seq. of the French Consumer Code).
- Mediator: CM2C, Centre de la Médiation de la Consommation de Conciliateurs de Justice.
- Online: www.cm2c.net (“Déclarer un litige” section).
- By post: CM2C, 49 rue de Ponthieu, 75008 Paris, France.
- The mediator may only be contacted after a prior written complaint has been sent to GigaGenetics Akatsuka, and no later than one year after that complaint.
11. Personal data
The processing of personal data is described in the site’s privacy policy.
12. Applicable law
These terms are governed by French law.